A Step-by-Step Guide to Becoming a Certified Medical…
In today’s evolving healthcare system, there is a growing demand…
Managing both administrative work and patient care can be challenging for medical providers. Therefore, panaHEALTH Virtual Medical Assistant Services are specifically designed to minimize your workload, reduce operational costs, and provide exceptional patient care.
We assign you trained healthcare virtual assistants tailored to your specialization, taking out the stress of hiring. Our VMAs integrate seamlessly into your medical practice and provide you with end-to-end, operational, administrative, and medical support.
Get Scalable, HIPAA-Compliant & Affordable Medical Assistant Solutions
Your Virtual Medical Assistant (VMA) works as your remote receptionist and back-office support- fully trained in healthcare workflows, patient communication protocols, and EHR/EMR systems.
From prior authorizations, insurance verification, and data entry to medical scribing, follow-up scheduling, and patient reminders, our VMAs handle it all — freeing your staff to focus on patient care.
Here’s what you can expect from our professional remote medical assistants every day:
Our medical assistance will remotely handle the administration, making a significant difference in how efficiently you run your healthcare practice.
Appointment scheduling & calendar coordination
Patient intake, registration, & demographic updates
Managing inbound & outbound calls, texts, and emails
Insurance verification, eligibility checks, & prior authorizations
Virtual medical assistance processes faster insurance verifications and authorizations, leading to fewer claims denials & improved financial health.
Contacting Insurers for the patient's coverage details
Check the insurance plan covers a specific medical service
Accurate Documentation of patient information
Prevent costly coding & billing mistakes
Our virtual assistants integrate smoothly into your existing system to enhance your EHR management and provide clinical support.
EHR documentation
Updating medical histories & entering SOAP notes
Lab results follow-up & test ordering support
Medication refill requests
Virtual assistants offer multiple ways for better patient engagement and satisfaction by quickly answering and providing personalized support.
Appointment reminders (via SMS, email, or calls)
Post-visit follow-ups & recall appointments
Managing patient satisfaction feedback
Chronic care management assistance
Staff with medical and administrative expertise- a smart staffing solution.
Scale up or down as your schedule demands- Our VMAs are always ready.
Our VMAs follow HIPAA rules strictly to prevent future fines or legal action.
Get trained medical assistants to work efficiently on your EHR systems & processes.
Reduce the cost of hiring an in-house team, while maintaining high standards of quality.
panaHEALTH offers specialized remote support for medical professionals to streamline their operations and enhance patient care.
With the evolving complexity of medical administrative work, outsourcing panaHEALTH virtual medical assistants offers several strategic benefits.
Our VMAs get medical-specific knowledge like HIPAA compliance, healthcare terminology, patient confidentiality standards & billing workflows.
Whether you need support for specific hours or 24/7, we offer scalable staffing solutions with long-term commitments or rigid contracts.
Building an in-house team demands overhead salaries, workplace, benefits, and training. Save up to 60–70% on these expenses without compromising quality.
Our dedicated account manager offers streamlined onboarding to ensure your remote medical assistance has started within 48 hours.
Our health care virtual assistants are trained to work efficiently on your existing software, including EHR, CRM, Billing, and VoIP systems.
Your time is valuable, and we will help you make the most of it. Let our remote medical assistants help you save time, reduce administrative workload, and enhance overall productivity.
In today’s evolving healthcare system, there is a growing demand…
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A Virtual Medical Assistant (VMA) provides secure, HIPAA-compliant remote support to healthcare providers. Their responsibilities include:
By taking over these time-consuming administrative tasks, VMAs help providers reduce staff workload, improve practice efficiency, and deliver better patient experiences.
Monitoring the work of your virtual healthcare assistant is crucial to ensure optimal results. panaHEALTH provides a detailed report and analytics of your assistant’s work. Routine performance review, feedback sessions, and quality assessments will help you stay informed about the contribution of your remote medical assistance. It also helps to track the efficiency and productivity of your medical practice.
VMAs are highly efficient in managing regular and non-urgent scheduling tasks. They are 24/7 ready to handle any emergency case or appointment.