Contact Center Services for Hospitals and Providers

"I manage 5 podiatry clinics and an ambulatory surgery center for podiatry. We use Panacea Smart Solutions for transcription, billing and IT support. The best thing is the quick response we get across all the platforms, especially with the IT support. We all know IT issues can slow down and stop operations. Panacea provides immediate response and solutions whenever we experience an IT issue. Highly recommend!"

"Great team, responsive and easy to work with. Super helpful w/ billing, reimbursement, and insurance verification. Would recommend highly."

"panaHEALTH offers top-notch scribes that are trained by highly experienced scribes to ensure the best medical notes are taken in the chart for the provider. These scribes work closely with their provider and are always willing to learn the preferred charting style of the provider. The scribes have wonderful attitudes and are always a pleasure to work with."

"Thank you for providing this scribing service! It has saved me significant time and allowed me to see more patients. Previously, I spent up to two extra hours finishing notes. My current scribe, Bijaya Biswas, has been excellent! She responds promptly to my requests, reminds me of missing items like diagnoses or medications, and asks clarifying questions when needed. Overall, this has greatly improved my workflow."

"I'm writing to express gratitude for Amisha Raj. She is an excellent scribe and overall, a pleasure to work with. She is polite and curtious and also creates well written, elaborative encounter notes with great detail and history. She learns easily and adapts to change and chaotic schedules as well. I have no concerns about her at this time and highly recommend her as a scribe."

"I wanted to recognize Rohan for his outstanding performance. His charting is consistently accurate, detailed, and timely, and he responds to any change requests almost immediately. He is reliable, professional, and goes above and beyond to make my job easier and patient care smoother.His work directly improves efficiency and accuracy in our practice, and I truly believe he’s an asset worth recognizing!"

"Devansh Sharma who is currently my medical scribe has been with me for the past 3 years now. He does exceptional work. He is very quick with the notes and also is helpful with the care of the patients as he typically does research before we even see the patients. He is able to keep up with past visits and is able to incorporate them into the note as well which is extremely helpful. He also understands our EMR very well and contributes to the notes by finding and putting in past pertinent information with tests, blood work, and specialists visits.

His English grammar is extremely good, and I rarely have to make any changes to the way that he words things in the note. His ability to pick up on the patient’s history is exceptional. He is able to generate the assessment and plan through the encounter alone without my assistance. He has made my work so much more efficient.I give the highest commendations for Devansh and am very grateful that I am able to work with him."